LOBIN Knowledge Center
Warranty & After-sales
质保与售后
Inspection, shortages, transit damage, production defects, warranty and remedy workflow.
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Frequently asked questions
Search by question, open a concise answer, then read the full guidance when you need the details.
Warranty & After-sales
Inspection, shortages, transit damage, production defects, warranty and remedy workflow.
What should I do if cabinet parts are missing or damaged?
Inspect promptly and keep the packaging. Report the cabinet code, packing reference, quantities, photos and video within the inspection period stated in the project documents.
Read the full answerHow does the LOBIN cabinet warranty work?
Warranty coverage follows the written LOBIN warranty standard for the selected cabinet body, door and hardware series. The exact coverage, exclusions and remedy are confirmed in the final quotation or warranty terms.
Read the full answerHow do I request after-sales support?
Send the project or quotation number, cabinet and packing codes, issue description, quantities, photos and video. Approved partners can track requests inside their account.
Read the full answerStill need help with your project?
Send the quotation number, cabinet or packing code, and relevant photos when available. Approved partners can also keep support requests inside their account.