Public customer support
Use the contact form and select the closest service need. Include your name, email, company when relevant, country, project or quotation number and a concise description of the issue.
Information that speeds up review
Attach or prepare the cabinet code, packing reference, affected quantity, delivery date, photos of the full cabinet or package, close-up photos and video for moving components. State whether the issue appears to be a shortage, transit damage, an installation-reference question based on cabinet codes, drawings or packing records, or suspected manufacturing defect.
Partner support
Approved partners can sign in and submit the request through Partner Support. This keeps the case under the partner account and makes its status easier to follow. Do not submit passwords, bank credentials or unnecessary personal data in the description.
The signed quotation, transport document and warranty terms determine the applicable inspection period and remedy.