DA-C03-L02 · 03 · Sales & Customer Communication · Module 03 · Follow-up and customer memory

Keep quote versions and next actions clear

Keep each opportunity's current quotation, customer decisions and open questions together, so follow-up has a clear purpose, an owner and a date from the first estimate onward.

Approx. 12 min readIntermediatePartner account

Your output

An opportunity record with one current version and one next action.

Best for

Partners managing several quotations, handovers or customer conversations.

Learning record

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Completion records personal progress only. It is not project approval, dealer authorization or production release.

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